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Shipping & Returns

WAYS TO SHOP

Orders can be placed on-line at any time.

By telephone, our opening times are 9.00am to 6.00 pm Monday to Saturday

Payment can be made by credit or debit card with complete security online or alternatively, telephone us on 01932 856542 with your credit/debit card details. We accept Visa, Mastercard, Switch,  and Delta.

A cheque can be sent through the post payable to: Whytes Home Wine Equipment and sent to our: 28 Rosslyn Park, Weybridge, Surrey KT13 9QZ (please note this address is not a retail outlet)

For any further information please do not hesitate to either email, telephone us on 01932 856542

FREE DELIVERY
for Mainland England, Wales, parts of Scotland when your order is over £65. Orders will be despatched within 7 working days (This does not include Bank Holidays & Public Holidays). Most orders will be sent within 24/48 hours by Business Post or DHL Couriers and delivered within 24/48 hours. (Excluding more remote parts of Great Britain).

For orders under £65 but weighing more than a kilo the delivery and handling charge will be £5.99.  For Isle of Man, Isle of Wight, Highlands  and parts of Scotland approx £10.00

For parcels weighing less that one kilo, if preferred these can be sent via by Royal Mail at their current postal rates which depending on weight can be as little as £1.99 rising to £4.99.

IMPORTANT SHIPPING NOTES & EXCEPTIONS
For parcels to Northern Ireland, Isle of Man, Scilly Isles, Highlands, Scottish Isles and European destinations we will contact you via email or telephone with the shipping charges.

EUROPEAN SHIPPING TARIFFS

AVAILABILITY OF STOCK
If a product is out of stock or has been discontinued you will be notified immediately. We will offer you an alternative product or a revised delivery date.

We cannot be held responsible for late deliveries as a result of  Parcel Force & APC Couriers wrongly given information.

FOR A  CATALOGUE of products & prices, either email or telephone us leaving your name and address and we will send you a copy.

Prices are subject to change without prior notice E&OE

Rights of Cancellation.

Please note that you have statutory right to cancel your order within 10 days.

 

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